Casino Marketing Consultants
Meet our game changers.
Craig Border has been part of the Marketing Results team since 1999. He has managed accounts in gaming markets across the U.S. for national companies as well as Native American casinos and racinos. He has created dynamic marketing programs that resulted in increased revenue and occupancy. Additionally, he has extensive experience working with major casino player tracking systems.
Craig has played a vital role in the opening of numerous casinos since joining Marketing Results. He has established players clubs and assisted in slot tracking system integration. His technical knowledge, coupled with his casino marketing experience, has culminated in the development of innovative analysis products that empower decision-making. His knowledge of casino executives' needs led him to be an integral member of the AIM® (Advanced Intelligence Marketing) system development team. At present, Craig oversees enhancements to the analysis process and also manages client accounts.
Craig is a graduate of the University of Nevada, Las Vegas. When he's not at CrossFit or participating in a Spartan Race, he's on the hunt for the next best vegan restaurant.
Chief Operating Officer
Patrice M. Gianni joined Marketing Results in 1994 with more than 15 years experience in the gaming industry and serves as CEO.
Patrice began her gaming career in slot operations with the opening of Harrah's in Atlantic City in 1980. In 1985, Patrice was promoted to Harrah's corporate offices in Reno, Nevada where she had responsibilities for five regional properties. In 1987, she was recruited by the Trump organization as Director of Slot Player Development for Trump Marina in Atlantic City. Subsequently, she served as Executive Director of Marketing for the Claridge Casino Hotel. During her tenure, Patrice evaluated and reorganized the casino marketing efforts of the property, developed and initiated new database programs and redirected marketing dollars into profitable programs. She was responsible for promotions, special events, entertainment, direct marketing, player development, casino services, slot marketing and VIP services.
Patrice heads both the Nevada and New Jersey offices of Marketing Results. In recent years, she has been a key member of the pre-opening teams for over a dozen casinos throughout the United States and Canada. Patrice has restructured the casino marketing departments of Native American gaming operations with the primary objective of identifying and developing tribal members to assume marketing executive positions. Today, Patrice continues to consult with clients on database marketing solutions, analysis and overall communication and operational strategies.
Patrice currently resides in Las Vegas, Nevada. She was born and raised in Philadelphia and is a graduate of Pennsylvania State University with a Bachelor of Science in Business and a Minor in Marketing.
Gary Border began his professional career with Selection Research and gained experience in consumer research and market planning. Selection Research later acquired Gallup Research – the most recognized name in the field.
In 1979, Gary was named Director of Research for the National Restaurant Association in Washington, D.C. His most noted accomplishment was the development of the first econometric model of the food service industry. This model assisted the industry and Congress to formulate a minimum wage policy for restaurant operators in the United States.
In 1980, Gary joined Holiday Inn to lead the Research and Planning department for the newly acquired Harrah's casinos. By 1982, he became head of Marketing for Harrah's Atlantic City. In 1985, he became Vice President and head of Marketing and Sales for Trump Casinos.
In 1988, Gary founded Marketing Results, Inc. MRI was the first agency devoted to database marketing and brand development solely for the casino industry. In 1994, he founded a sister company in Nevada (Marketing Results Nevada Corporation) to serve Marketing Results' expanding clientele. More than two decades later, Marketing Results has served over 150 casino clients.
Vice President of Operations
Meg Schroeder joined the Marketing Results team in 2004. Her background in the publishing industry, including production, distribution, media research and permission-based marketing programs, has proven to be a fundamental resource in her role as Vice President of Operations.
Meg oversees the execution of direct mail campaigns, serves as a contact between departments, manages the production department and develops and trains staff. She has vast knowledge of print and mail production, postal regulations, vendor relations and procedure development and documentation. Meg has been a part of the installation and training of the Marketing Results’ AIM® (Advanced Intelligence Marketing) system, as well as contributing to technological development projects. Meg also oversees market research analytics and reports. She brings great expertise to time management, meeting multiple deadlines, streamlining processes, trouble shooting and giving strict attention to detail.
Meg holds a Bachelor’s degree in Marketing from Providence College, and a Master`s of Hospitality Administration from the University of Nevada, Las Vegas. Meg is an Active member of The Junior League of Las Vegas. Both on and off football season, she tries to survive cheering for the not so consistent New York Jets.
Vice President of Creative Services
Kevin has over 26 years of experience in the advertising/marketing industry and has worked with over 100 casino clients. He is a creative and solutions-driven executive strategist possessing a wealth of expertise in driving the collaborative efforts of creative services and marketing teams across multiple functions, to include visual design, digital marketing strategy, and content creation. Adept at leading the development of a consistent design and production approach across multichannel media, building/directing teams of designers, marketing strategists, and project managers to create compelling concepts that fit and promote the brand, and providing complete oversight of the full design process, to include creative ideation, production, and delivery, while ensuring brand and visual compliance.
Kevin’s team of experienced print and digital designers share a common goal to drive client success and impact the customer experience through compelling designs and one-of-a-kind solutions. They produce a wide variety of projects, including, but certainly not limited to, website design, email campaigns, electronic displays, print ads, outdoor advertising, indoor signage, direct mail, and many other forms of marketing materials.
Director of Digital Products
Amy Morais leads the digital strategy and execution of Marketing Results’ award-winning websites, email campaigns, and other digital products. She is passionate about developing creative uses of digital and mobile technology, translating a property's brand message and marketing goals into engaging user experiences and measurable results.
Before joining Marketing Results, Amy worked for several media companies in the Philadelphia area, including 6ABC and the Philadelphia City Paper, as well as in event management and promotions. She has a Bachelor of Arts in English from Hampshire College and studied Graphic Design at the University of the Arts. She has at least twice as many Apple devices in her house than people.
Director of Account Services
Rebecca Perger brings a customer-oriented business philosophy to her position as Director of Account Services. Her background includes over 25 years in the gaming industry, making her a key member of the Marketing Results team. Highly energetic and motivated, Rebecca brings a dynamic combination of attention to detail, enthusiasm and organization to land-based, riverboat and Native American casino clients.
Rebecca has successfully opened several casinos, developing players clubs with strong customer relationship management. She also uses her wide range of management experience and training skills to establish marketing department and players club procedures, ensuring orderly and efficient casino operations.
Prior to joining Marketing Results, Rebecca worked at Horseshoe Gaming Holding Corporation in operations & retail while honing her expertise in production procedures, visual merchandising, conceptual planning, store design and fixture development at Caesars Palace.
In her present role, she helps develop and execute casino clients’ database marketing solutions including analytics, digital and direct strategies, promotions, advertising and market research. Her strong attention to detail, superb organizational skills and overall customer-oriented business philosophy combine to make her a key member of our Marketing Results team.
Director of Marketing
Kristen first joined Marketing Results in 2005 as a Production Coordinator and subsequently was promoted to Supervisor, then Production and Marketing Manager. In 2013, she left the company to pursue an opportunity in digital marketing. In this role, she provided website marketing services and direct online channel strategic initiatives for the hospitality industry.
In 2014, Kristen returned to Marketing Results as a lead Account Executive. In this role, Kristen assists clients throughout North America in promotions, advertising, players clubs, player development, database marketing and campaign management.
Kristen combines her exceptional people skills with her understanding of production and casino marketing goals to drive revenue. She interacts with casino executives across North America, ensuring client satisfaction and project success. Her wide range of knowledge extends to all phases of direct mail execution, vendor relations, website maintenance and development, online campaigns and other digital marketing initiatives. Kristen is detail-oriented and possesses excellent communication and organizational skills.
Kristen is a graduate of Providence College and holds a Bachelor's Degree in Marketing. She is a Board member of The Junior League of Las Vegas, serves as current Board Chair of Girls on the Run Las Vegas, and a member of the Global Gaming Women Marketing Committee.
Kristen is a long distance runner and competes regularly in marathons across the United States. She resides in Las Vegas with her husband Kevin and dog Utley.